Request deletion of your Transmitex data

To request closure of your account or deletion of personal information held by 12080133 Canada Incorporated (operating as Transmitex), email ify@transmitexchange.com from the email address associated with your Transmitex account. Use the subject “Delete my Transmitex account.” You can also use the support page if you cannot access that email address.

Tell us whether you want to close your account, delete particular information, or ask what information we hold. Please do not include identity documents or other sensitive information in your first message. We may ask you to verify that the account belongs to you before acting.

We will review your request, remove or anonymize information we no longer need where we can, and tell you if certain identity, transaction, payment, or audit records must be kept for legal, regulatory, fraud prevention, or dispute purposes. Where applicable, we will coordinate deletion requests with service providers that process information for us. We will reply to your request and explain the outcome.

For more about how information is used, read our privacy policy.